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对于公司与客户之间的沟通,中国最大移动电话运营商中国移动(China Mobile)向西南地震灾区用户发送的短信显得异常温情。
“您还在地震灾区吗?我们牵挂您的安危,期盼你的音讯,……别忘记向亲人、朋友报一声平安!”这条短信还宣布为向用户赠送10元电子充值卡。
在幅员辽阔的中国,来自全国各地企业、个人与政府部门对周一破坏性地震受害者的支援形成了一股洪流,中国移动北京分公司的上述姿态只是其中的一小部分而已。
The text message sent this week by China's largest mobile phone operator to subscribers in the country's earthquake-hit southwest was unusually solicitous for a communication between a company and its customers.
“Are you still in the earthquake disaster area? We are worried about your safety, and looking forward to hearing from you,” ran the message, which announced the gift of a Rmb10 free call credit. “Don't forget your loved ones . . . one call can put your family at ease.”
The gesture from the Beijing arm of operator China Mobile was just a tiny part of a huge outpouring of support for victims of Monday's devastating earthquake from companies, individuals and government departments across this vast nation. |
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