二. 投诉信经典句型归纳
（1）It is a great pity that we find there is something wrong with… 令人非常遗憾的是我们发现……有问题。
（2）Would you please let me know whether or not you can…as soon as possible? 你们是否可以告知我能不能尽快……
（3）I hope that my problem will get your kind consideration。我希望您能考虑一下我的问题。
（4）I am sure there are technical or man/SPAN>made errors involved.我确信出现了技术或人为的错误。
（5）l hope you can make an investigation into this matter as soon as possible.我希望你们能尽快调查此事。